How can we help you?
Answers, guides and troubleshooting tips for Kromo Tools, all in one place.
Using Tools
How to get started and get the best results.
Report a Bug
Something broken? We fix confirmed issues as soon as possible.
Request a Tool
Suggest a new tool you would like to see.
Contact Support
Still stuck? Email us and we will reply, usually within 24 hours.
Getting Started with Kromo Tools
No registration, no download and no fee. Every tool opens right in your browser.
Pick a tool
Browse the categories on our homepage or use the search to find the tool you need.
Enter your input
Type or paste your data, or choose a file, and follow the hints shown on the tool page.
Use your result
The result appears on the same page. Copy it, download it, or use it however you like.
Our library keeps growing, so check back for new tools.
Frequently Asked Questions
Quick answers to the questions we hear most. Use the search box above to filter them.
Yes. Every tool is free to use and no sign-up is required. To keep the tools free and prevent abuse, some AI-powered tools apply fair-use limits (see "Why do I see a limit message?" below).
No. Open any tool page and start using it straight away. We do not ask for a login or any personal profile to use our tools.
We do not store what you enter. Most tools run inside your browser, so your input stays on your device. AI-powered tools work differently: the text you enter is sent through our backend to an outside AI provider to create your result. We do not keep it, but the provider handles it under its own policy, so please never enter passwords or other sensitive information. Read our Privacy Policy for full details.
Some AI-powered tools have fair-use limits so they can stay free and available for everyone. If you reach a limit, wait a while and try again later. If you think you were limited by mistake, contact us and we will look into it.
First double-check your input, such as the number format, units or file type. Remember that our calculators give estimates and can differ from other sources. If the result still looks wrong, send us the details through the Report a Bug page so we can investigate.
Our tools give general estimates for information only and are not professional advice. Please check important results yourself and speak to a qualified professional. See our Disclaimer for details.
Yes. The site is designed to work on mobile, tablet and desktop browsers, and the layout adjusts to your screen size.
Yes, you can use our tools for personal and professional tasks, as long as you follow the law and our Terms and Conditions. If you have a specific use in mind, feel free to ask us.
We add new tools from time to time, and user requests help us decide what to build. Send your idea through the Request a Tool page. We cannot promise that every request will be built, but we read them.
We usually reply within 24 hours, Monday to Saturday. Use our Contact page to reach us.
Troubleshooting
Try these quick checks before contacting support. They solve most problems.
Refresh the page
A quick reload fixes most temporary glitches caused by a slow connection or a script that did not load.
Clear your browser cache
Old cached files can interfere with a tool. Clearing the cache loads the latest version of the page.
Turn off extensions
Ad blockers or script blockers can stop a tool from working. Try disabling them for this site.
Try another browser
If the problem happens in only one browser, switching to Chrome, Firefox or Edge usually solves it.
Check your connection
AI-powered tools need a stable internet connection to get a result.
Check your input
Make sure what you entered matches the format shown on the tool page.
Try a smaller file
Very large files can be slow or fail. Try a smaller file or split it first.
Browser Compatibility
Kromo Tools is built for modern browsers. Keep yours updated for the smoothest experience.
Internet Explorer is not supported. Microsoft ended support for it in 2022, and many modern web features do not work in it.
Report a Problem or Get More Help
Your reports help us find issues our own testing may have missed.
What to include in a bug report
- The name of the tool and the page URL
- What you were trying to do
- What happened, and what you expected
- Your browser and device
- Steps that let us repeat the problem
Our Commitment to You
We want Kromo Tools to be fast, useful and easy for everyone, whatever their technical skill. Powerful utilities should not sit behind paywalls, and your feedback is how we improve.
If something is not working right, or you have an idea that would make your work easier, please tell us. We read the messages we receive, and we look into reported problems and fix confirmed ones as soon as possible.
Thank you for being part of the Kromo Tools community.
Still have questions?
Our support team is ready to help. Send us a message and we will reply as soon as possible.
Contact SupportLooking for more detail?
Our full guide covers tool categories, which tools run in your browser, how AI tools handle your text, usage limits and common questions.
